Vodafone — Harassment even after clearing dues

Address:

Andheri West- 61

Was using Vodafone postpaid number after Idea and Vodafone merged and became VI. My nightmare started soon after i took an alternate number on my existing number. I used that number for 1.5 months, post which i wanted to discontinue the service. I had called CUSTOMER care for the same and they guided my to pay the bill of Rs. 118.64 so that they can take my request for disconnecting the add on number. I paid it. That was on 8th December 2020. Post that, i have been getting calls on my main number and the reference number i gave(of my husband). They send me mails, mentioning that i have an uncleared due. I went to the Vi store in 4 Bunglows, Andheri-West, they check the details and i have this on recording that i have no dues to pay. But i am still harassed for the same. After trying to make the CUSTOMER care people understand, while one lady from VI even abused me and called me a ###, i got tired and ported to Airtel. They still send me mails, message and call my husband's number for payment of the dues.

This is not the first time i have heard such thing for Vodafone. Was happy with Idea, there service has gone down since the merger. I really dont know what else should i do? File a complaint with police for mental agony?