Vodafone — heavy bill charged even after canceling connect | |||
My name is sharath and i am from bangalore. I had a vodafone postpaid connection [protected] for which i got a bill of rs 2000 in the month of july 2019 they said i have sent some international sms. I checked the itemized bill and i told them that this looks like a fraud transaction and not mine. They were still not ready to listen to me after raising several complaints. At last they gave me a waiver and asked me to make payment of rs 1500 which in august beginning i did and after that i contacted vodafone and got the connection closed. I even received a call from vodafone stating that the number is cancelled. Now from last week if september 2019 i getting calls from vodafone collections team stating that now the bill is rs 2200 and i have to make payment i told them that the number was cancelled in the month of august, but they kept saying i have used the number to send international sms where the number is already suspended. Now the collections team is calling every day and threatening me to pay else they will take me to court and even update the same on my cibil. I don't understand when the number is suspended for 2 months how can i send sms that too international. I would request to kindly look into this matter and get me justice. Regards Sharath bharathmurthy Mobile: [protected] Email: [protected]@gmail.com Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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Due to their bad service I requested to cancel their service last month... Just after a week I took their connection... I'm not using their service... I don't know where their Sim Is? But, they are still charging me...
Their customer service is bad to the core...
I don't understand without any salary details why did they provide me the service... It's fraud... Please don't hurt or do this at this distress time...