[Resolved]  Vodafone Idea Limited — Bill generation even after disconnection request

Website:

www.vodafoneidea.com

We are writing this email with so much frustration with Vodafone-idea
service and the so bad experience

We are sharing our experience:

We have send 5 to 6 mails from Apr.21 to disconnect our account
[protected] & Send NOC for the same.
but we have not getting any reply, last month we have visited
to VI office also but they told us your account is blocked, we are
unable to do anything from our side send mail to
corporatecare.[protected]@vadafoneidea.com

We used Idea Corporate account in our company from last 9 years but from last year we faced many issues related to speed & network form Vi, ( It is because of Vodafone-idea Merged) we have taken follow-up with customer care executive but no improvement.

As a rapidly growing establishment, we always required fast & stable
mobile network hence we decided to change the Vi service. We
communicated to Vi NIBM road Pune office executive Ms. Padma regarding the same & send mail to stop the service (mail on 24.03.2021)

We had in touch with Ms. Padma because she was our RM, Also we have
paid bill for April 2021

After that Ms. Padma had not responding to our phone calls. When we
visit to NIBM office they told that Ms. Padma has left the job & they
don't have any correspondence regarding the issue.

We continuously sending request mail regarding account disconnection
& NOC for the same on dated 15th May, 16th June 26th June, 16th July
2021 on mail ID : Corporatecare.[protected]@vodafoneidea.com, pankaj.[protected]@vodafoneidea.com,
vodafonecare.[protected]@vodafone.com, Vsm.[protected]@vodafoneidea.com
but we are not getting any reply

Yesterday We got surprised, when we have received bill, amount showing 3664.05.
we are not using any sim of vodafone-idea from month of April-2021 still
bill was generated.

It is very frustrating that we are not getting any reply on our mail,
but received bill for outstanding.

Micro Supreme Auto Industries Pvt Ltd