Vodafone Idea Limited — Cheated on the name of 4G services

Address:Birla Centurion, 10th Floor, Plot no.794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
Website:www.vodafoneidea.com/contact-us

Hi,

My vi number is [protected]
VI is not providing promised data speed after recharge. It is getting so bad just after 2 days of recharge that it is providing 59 kbps speed.

It is too low speed that some speed testing websites cannot be loaded on this speed. I think vodafone support services are bad too, i cannot easily complaint about it and it also forces me to update its vi app. Its app consume data too much and their own app cannot be installed in this speed.

I have list more than 3000 rs in last few month recharge, prior to that it was some what ok, now it is too bad that some time i get 0.02 kbps as speed under 4G.

I recorded the video for Speedtest. One can see how bad it is. Also, it is not device issue, it worked absolutely fine first two days after recharge and usually after two or three days later it starts creating problem and it remains same till plans over.
My current plan is 299 recharge that offer 4gb per day, you can see it shows only 300 mb is used.

I think there must be some regulations on it. If possible please send a copy of it to TRAI too.
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Oct 31, 2021
Updated by pravi.veggie
I have whole video recorded of it of 64 mb size. I am not able to upload it.

Oct 31, 2021
Updated by pravi.veggie
I suspect vi is using domain specific traffic flow control e.g. they are modifying speed on same connection for different websites.
When you test your speed it might show more speed but when switch back to some apps there speed will remain low.
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    Birla Centurion, 10th Floor, Plot no.794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
    India
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