Vodafone India — 49 rupees deducted (dnld-wwap_dls0049_ppu_kin[protected]

Jagdsih

Address:

431136

Hi, vodafone deducted the 49 rupees with this description dnld-wwap_dls0049_ppu_kin01467053..
I have not downloaded anything and i use wifi for internet and not data package. I don't know how many times this has been done previously, this time i noticed and decided to take action.
At this point where other msp are giving free services you are charging unexpected deductions.

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 17/01/2020 1.29pm 17/01/2020 2.11pm /01/2020 4.24pm.

Regards,
Snehal

Feb 19, 2020

Updated by Jagdsih I am currently out of country so i am not able to pick your call.
Also I have mailed to you against this complaint on your customer mail id "[protected]@vodafoneidea.com".
1st mail : - 15th Feb --
Reply on 16.02.0202-- My mail id is not registered with you.. But i have registered through vodafone App.
2nd Mail :- 17th Feb -- again---- But No Reply
3rd Mail :- 18th Feb ( at 9:58AM) -- again---- But No Reply
4th Mail :- 18th Feb ( at 2:46PM) -- again---- But No Reply

for small issue your are taking very long time..