[Resolved]  Vodafone India — 49 rupees deducted (dnld-wwap_dls0049_ppu_kin[protected]

Hi, vodafone deducted the 49 rupees with this description dnld-wwap_dls0049_ppu_kin01467053..
I have not downloaded anything and i use wifi for internet and not data package. I don't know how many times this has been done previously, this time i noticed and decided to take action.
At this point where other msp are giving free services you are charging unexpected deductions

I am currently out of country so i am not able to pick your call.
Also i have mailed to you against this complaint on your customer mail id "[protected]@vodafoneidea.com".
1st mail : - 15th feb —
Reply on 16.02.0202 — my mail id is not registered with you.. But i have registered through vodafone app.
2nd mail :- 17th feb — again — but no reply
3rd mail :- 18th feb (At 9:58am) — again — but no reply
4th mail :- 18th feb (At 2:46pm) — again — but no reply
5th mail :- 19th feb — again — but no reply yet..

For small issue your are taking very long time.