[Resolved]  Vodafone India — 9 cashback vouchers not given

Address:Lalitkumar Vallbhadas kirana shop, Inside Main gate, Main bazar, Rajkot, Gujarat, 360110

I have recharged my number [protected] using my Vodafone app specifically for 100% cash back vouchers.
The recharge amount is 398 rs for 84 days.
I have done it at 12:18 am on 30/4/2019.

I don't what's wrong with Vodafone server and services.
My recharge got success after 1 hour and not instantly and they are not giving penny of speed for internet but I have to use only calling so not a issue but they are worst

Firstly I didn't got any vouchers in application
And I called customer care on 198 at 12 pm on 30/4/2019 after 12 hours.

They are wasted 30 minutes and told me that you are not eligible

But I have a only screenshot of proof for eligible for cashback vouchers.

I demanded mail id to send proof but they are not giving any mail id and not giving anything
Was this information helpful?
No (0)
Yes (0)
Jun 1, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 01, 2019
Vodafone India Customer Care's response
Hi! Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8 - Lisa

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information