[Resolved] Vodafone India — account still not closed

Tarique Jani

from Gurgaon, Haryana

Address:

Thane, Maharashtra, 401202

Hi
This is to let you know that i had placed request to close my services with vodafone on 19/10/2017 they said within 7 days it will be closed on 27th i called to enquire why my services is not closed they said someone retained me what a pathetic way to stop cx cancelling a service again they raised request to cancel still today my services are not closed kindly help me to closed this pathetic services in which cx doesn't hav right to cancel his services

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Dec 2, 2017

Complaint marked as Resolved

They have given me complaint number and 7 days within which service will be closed they called threatening me I can't cancel my services I have a recording of that call I disconnected the call after within 7 days I chat with Vodafone chat to get this info cancellation is taking place I have print shots of all chat where it was assured my services will be cancelled on 27/10/2017 nothing happened

Vodafone India customer support has been notified about the posted complaint.

Dec 02, 2017

Updated by Tarique Jani Who resolved it and when