Vodafone India — after paying incoming call amount, my incoming call has been blocked

Address:

Rohtak, Haryana, 124001

Dear Sir
Kindly do the needful as i am already recharge 999/- plan for life time free incoming in starting but now its incoming call has been stopped.
May i Know Why?
Sir/Mam, i am near about 15 year old customer of your company so requesting you kindly do the needful..
My No is [protected]
and alternate no is [protected]