Vodafone India — amount is deducted from bank but it is not recharged to the phone

Address:	623001
Website:	Www.Shop. Vodafone.in

Dear vodafone,

I recharged rs. 200 for my vodafone prepaid mobile ([protected]) via https://shop.vodafone.in/shop/rechargeOnline.jsp and pay the amount using online axis bank. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 200 was deducted from axis bank account. I done this transaction on. 09.01.18 between 12.00 - 01.00 pm.
Kindly look into this problem and either refund the amount or recharge it to the relevant number.

Kindly do the needful as soon as possible.

Regards.
Imran khan
[protected]@gmail.com