[Resolved] Vodafone India — amount of rs. 3 being deducted almost every day | |
Hi, Almost daily i am losing a balance of rs. 3 on my prepaid mobile. The customer care refunded the balance on one occasion after complaining but they refuse to do so now by reasoning that the sms is being sent by me and hence the deduction can't be refunded. The no to which sms is being sent as informed is 52425. On searching online for this no i learnt that vodafone has been fleecing consumers by deducting balance by claiming sms being sent to the above no from as early as 2010. I am tired and fed up of calling up the customer care every day. Consumers beware! I think it's time to leave vodafone. Was this information helpful? | |
Feb 23, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 23, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India Verified Support Jan 23, 2019 Vodafone India Customer Care's response Hi !We are not able to reach you. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |
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