Vodafone India — amount refund | |||
Sir/madam, I had a recharge of rs 100 on 3rd october 2018 through hdfc credit card, transaction id: tltp7779768 which had rejected by the vodafone company (Transaction no. : onr[protected] as recharge of rs 100 is no longer available by the company as they have changed the recharge option to rs, 95. When i am communication to the vodafone they are saying that it was a failed transaction and when i am communication with the bank they are saying that it was a successful transaction and they have also mentioned in the bank statement. Still i have not received this amount back in my account from vodafone company. Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We're sorry to hear that. Please share your Account No., transaction details, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
-Anay
HDFC Bank Customer Assistance