[Resolved] Vodafone India — automatic vas activation | |||
Vodafone this is the second time in the same month you have been activating vas automatically without asking for my permission. First time it had happened was on around 29 to 31st july and again it happened on 11-august-2019 an vas got activated automatically without my permission. Totally i have lost ₹149. I am attaching the screenshots of the activated services look into them and refund me the amount. Was this information helpful? | |||
Aug 15, 2019 Complaint marked as Resolved I had emailed directly to the company. They called me and the issue was resolved. Vodafone India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I had recharged Rs 45 but it showed message as - Rchrg of MRP Rs 45 on 05/08/19 successful.Tlktime rcvd Rs 0, GST Rs 6.86, AccessFee Rs 38.14, New Bal Rs 0.01. The balance was not credited on my handset. What is the access fee mentioned above in the message please see.
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I have been receiving otp regularly from 17863 though I haven't registered for any VAS on my number [protected]of vodafone. Please resolve this issue as this is.