Vodafone India — automatically adding vas to my account and deducting my balance

B F Stanley

from Gajuwaka, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530044

I'm a prepaid customer. Vodafone initially added a VAS sports live automatically without any request from me. I managed to deactivate this somehow. However today they again activated a VAS service called Best of BINDASS- Add pack deducting Rs.50 from my account. This is again without any request from my side. I have managed to deactivate this. However i did not very my money back. I tried contracting the customer care. But it's all IVR and I'm unable to reach a service executive.

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Vodafone India customer support has been notified about the posted complaint.