Fax – 28772625
April 1, 2010.
M/s. DT-DC Courier,
Plot No. 14, Vijay Nagar,
Near Virvani Indl. Estate,
Western Express Highway,
Goregaon (East), Mumbai – 400 063.
[ Kind attention of Mr. Abhishek Chakraborty,Director ]
Sub : Non-Delivery of consignment – Fraudulent act.
M/s. Innovative Incentive & Events Pvt. Ltd., Chandigarh had sent a consignment to the undersigned on 11.03.2010 bearing a Shipment No. Z00115628 and the reference No. is 200236 through DTDC.
On enquiry, it was found that the shipment was delivered by the DTDC, MIDC Branch, Mehta Industrial Estate, Shed No. 8, 9, 10, Near German Remedies, Andheri (East), Mumbai – 400 093 on 15.03.2010 at 17:00 hrs. to the consignee but the fact is, so far, I have not received my consignment.
Hence to record my complaint on non-receipt of consignment and its whereabouts, the undersigned visited your Branch at MIDC on 27.03.2010. Also, demanded the proof of delivery to me.
The copy of Delivery Run Sheet (Fr. Name : P.W.O, Code No.972) handed over to me (copy enclosed). To my surprise, the signature of my consignment recorded at Sr. No. 1 is not only false but also no evidence of Name/Relation/Landline/Mobile particulars available as per the prescribed format of runsheet.
Moreover, it is also observed that for receipts of other consignees at Sr. No.2 & Sr. No. 3, the same handwriting had been used, which is easily marked out. And I am of the opinion that these consignees are also been duped. The matter is also been highlighted to the of MIDC branch.
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This clearly indicates as a recorded offence.
Eventually, even a week has been passed, but DTDC, MIDC branch is least bothered of the case and of my consignment. Even the call is not entertained.
If no appropriate action taken in this regard, the undersigned, being a responsible citizen is determined to expose it through the law of justice and consumers rights in all norms. Atleast, by these attempts the company may find its eye open and alert so that these corrupted practice of cheating may be stopped which will be a fitting tribute to those who are suffered in the name of your company.
This is for your information and necessary action please.
(SANJAY R. AMIN)
Joseph D’ Souza Chawl, Dewool Wadi, Chakala,
Mumbai – 400 099.
(M[protected] / 6431
Email – [protected]@indiatimes.com
Enclosure : Xerox copy of Delivery Run Sheet.
C/- M/s. Innovative Incentive & : For information & necessary action.
Events Pvt. Ltd., Chandigarh.
C/- M/s. Vodafone Essar
Ltd., : For information & necessary action.
Lower Parel, Mumbai. This is reference to the gift No.
Fax +[protected] 1819737 against the scheme
Email - vodafonecare.[protected]@vodafone
.com bearing Vodafone
(SANJAY R. AMIN)