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Vodafone India Complaints & Reviews

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Last updated Feb 7, 2023
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Vodafone India reviews & complaints page 132

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Hi can see a wrong charge of rs.2500 which is mentioned as exit fee for a plan which i have never opted for. I want a refund for that. I will not be able to pay my postpaid bill until then. As soon as i received the sms with my bill details, i tried calling the call center but the call was never connected to any executive. I have been doing this for the last 3 days. Today my call got connected to an executive who sounded least interested in talking to me. He was very unprofessional and also mentioned that their systems are down and he cannot do anything.

I have been loyal customer of vodafone for the last 10 years, and is the kind of service i get for being a loyal to this brand. My details are as below
Mobile no - [protected]
Bill amount - 3749
Refund amount 2500
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    In the name of VT VF CARE, I get lots of messages . Which I don't to receive

    Also iam charged for such messages. Pl don't charge (send msg ) me
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      Firstly i was trying to recharge via phonepe on a vodafone number [protected] and it showed unsucessful. Later i recharged via gpay successfully and after that my account got debited twice for 399 plan. The phonepe recharge somehow got sucessfull later. Please help.
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        My vodafone recharge not get in my phone vodafone sent msg txn num etc.
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          On 20th may 2020 around 9 am i re charged my vodafone no online. Still that has not been realised. I won't get any refund too.
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            I would like to complain about the disgusting internet connectivity offered by Vodafone India. I have the screen recording as well as the call recording to the complaint number 198.
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Hello,
              Im vodafone - maharashtra user, presently working in delhi ncr. I am unable to generate upc for mobile number portability by sending msg on 1900. I tried a several times, but of no use. It is causing a lot of trouble to me and wastage of time and effort. I request vodafone india to please help me generate a upc so that i can start the process of porting asap.
              Thank you
              May 24, 2020
              Complaint marked as Resolved 
              I emailed the vodafone india team, they immediately resolved the issue! Thank you
              Vodafone India customer support has been notified about the posted complaint.
              Issue resolved by vodafone team !
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                I poonam singh just want to convey that i have been fooled by the custumer care excutive, she explained wrong benifits of the post plan services and bcz of that during the rare condition of lockdown i was not able to deposit the excessive bill, the company stopped my no bcz of which i am not able to get essential services on my no., i am unable to pay the bill anyhow as i havenot used my no. Netplan also. This no. Is very very important to me. I request to solve out my problem as soon as possible. I will wait for your response for 3 days if not solved i will write a letter to chief minister and prime minister. Thank you
                Vodafone India customer support has been notified about the posted complaint.
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                  I want to raise the complaint against vodafone as i am using the number of vodafone postpaid up west from last 10 years i march i received the bill of 1680 rs. As i am using the plan in which i have to pay 700 or less than when i asked the executive they said 795 rs. Has been charged for 159 international sms which i did not send to anyone if i have to talk internationally then there are a lot of mediums like watsapp messenger and many more...
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                  I have recharged Rs 599 pack which comes with 100 SMS per day, but I am unable to send messages . So I even recharged SMS pack of 12 Rs which has 120 SMS for 10 days I can't send any SMS. Even though the recharge has been done proper service is not been given.
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                    मैंने दिनाक 20 may 2020 को बताए हुए स्थान (Vodafone store 31 panch satti circle sadulgunj near mumal restaurant bikaner panch satti circle, rajasthan 334001) से वोडाफ़ोन की सिम ली थी|
                    मुझे वोडाफ़ोन स्टोर पर श्रीमान चेतन आचार्या जी द्वारा बताया गया की...
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                    Hii why are u my number t blocked incoming calling is not available my number so please try to and need my calling solve my problem fast incoming calls is on available
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                      Hi

                      I am outside of india and I recharged 2 times for 100 Rs and 295 Rs. as it was showing my balance -182 Rs. But even after recharge its still same.

                      Also I cannot send SMS at all from my indian mobile number. I tried to connect on twitter @VodafoneIN but even after 3 days no one replied.
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                        I am staying in Bangalore Urban and facing multiple network issue for the past 2 weeks even though I am getting good signal strength here. I have data pack serving 3gb per day and regret the inconvenience of not able to fully utilise that. Hope Vodafone looks in to this at the earliest as Quarantine without internet can be really disappointing.
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                          I was cheated by their sales people by saying 'i'll get 100 rs discount on everymonth on my billing amount. Once i visit the store in ramamurthy nagar and inform that discount was not applied agent suggested that you can convert to prepaid if you dont wish to continue. I asked them to convert the same however same was not done. I started getting bills everyday even though i didnt use the service. Collection agents are threatening me that they will file a case for not paying.
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                            Dear Vodafone,

                            Recently, we have requested for the conversion of our postpaid connection numbers, [protected], [protected], [protected], [protected], [protected] to prepaid ones after settling the total outstanding bills as on the requested date.

                            As above, we request you to send us the detailed bills for the above connections for the period from February 2020 to April 2020 which we have not received yet. Because of this, we are unable to file our GST for the same.

                            Kindly send us the above bills to our email id [protected]@gmail.com
                            at the earliest.
                            Vodafone India customer support has been notified about the posted complaint.
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                              Hi
                              I've been changed an extra bill of 213 rs and the vodafone idea is claiming that i've changed for content downloading charges. I have not downloaded any content and moreover the vodafone internet service is that so bad that one cant do simple browsing on that. This all has happened after i register to port. This is simply an effort to get more money from customer's pocket.
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                              Vodafone India customer support has been notified about the posted complaint.
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                                Vodafone has charged me 878 rupees in april 2020, for calls made to a six digit number, which i have not made. I have called vodafone and was asked to send an email with my call log. I sent the email and was informed by email that vodafone billing is accurate and that i should be careful when making calls, and they cannot change the bill. I do not make calls dialing any numbers, all the calls are from my contact list. I have not made those calls. Please assist.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Dear vodafone team,

                                  I have use vodafone service last 2 year and bill plan rs-149 + gst with benefit (Unlimited local and std calls as informed by care execute) but my bill has been generated in month of apr, 20 of rs-444...?

                                  As we have many time calling in your care regarding extra charged in my bill for the month of apr, 20 approx rs-292 but no any response your side.

                                  As i called to care and told me we have not authorized for any excluding late payment so i have forward your waver request to our seniors on dated-25.04.2020
                                  When i called in care today but not foreword any request to senior and now my service has been suspended.
                                  If you will waive my extra charge from my bill then i shall be payment and have continue service with vodafone service.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 31, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  We have tried contacting you at 06:33 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                  Regards,
                                  Snehal
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                                    Sir/Madam

                                    my mobile postpaid no [protected] plz.send the above bill payment receipts from Sept 2019 to May 2020

                                    Thanking you

                                    [protected]
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