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Vodafone India Complaints & Reviews

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Last updated Sep 19, 2023
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Vodafone India reviews & complaints page 142

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M
mpsharma2007
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Address:bikaner

Stop juiceup pack service from my mobile no
The Juiceup pack service automatically activated in my mobile number and rs 14/- two times has been cut from my account.
I request you to please stop this service as soon as possible and amount revert my account

I have to take upper side action, otherwise.

My mobile no is [protected]
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    A
    Anapeksha Mukherjee
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    I've recharged a decent amount of Rs. 50 after reactivating my sim! Still it says that I need to recharge to activate my internet and outgoing calls!
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      D
      Dharmendra Dandekar
      from Mumbai, Maharashtra
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      Address:Daftary road, pushpa park road no.1, malad east mumbai- 97

      My vodafone number [protected] is prepaid customers from mumbai. From last 3 to 4 day there is problem of hear voices in crackling way while calling or receiving call, i could hear voice bez it comes in breaking way, pls solve this problem as you receive this msg bez in emergency of epidemic disease its necessary our call should connect properly and should be hear voice clearly. Plz resolved this problem, thanking you
      Vodafone India customer support has been notified about the posted complaint.
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        K
        Kavim V Bhatnagar
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        I am a vodafone user since from 2007 and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my reques. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. Also in message it is mentioned that rs. 75 has been deducted. I am not even aware of this pack and what it used for. I called customer care to know the details but to no avail.
        I have immediately deactivated this service. Kindly get my rs. 75 refunded immediately.
        Vodafone India customer support has been notified about the posted complaint.
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          S
          Sachin P Sarnaik
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          Address:At post CHIKHALI Tq Risod Dst Washim 444510

          Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
          "upc cannot be generated as there are subsisting contractual obligations with your service provider"
          May 08, 2020
          Updated by Sachin P Sarnaik
          Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
          "upc cannot be generated as there are subsisting contractual obligations with your service provider"
          May 08, 2020
          Updated by Sachin P Sarnaik
          Need the upc code
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            N
            Nagendra Singh Parihar
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:139/A,Jaibheem nagar, polipathar gwarighat road Jabalpur

            Sir
            I nagendra Singh parihar mobile number [protected] post paid connection takenot by Vodafone. My mobile number not functioning since 15 April 2020 and my postpaid bill coming very high through Vodafone services my postpaid bill 7650 Rs for the month of March 2020 & 5655Rs for the month of April 2020. Becose my Vodafone postpaid plan 499/pm. How can high outstanding bill debit from my hdfc credit card without my knowledge.so please inform me how comes very highest postpaid bill through Vodafone
            Aug 13, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Jun 01, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

            Regards,
            Snehal
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              V
              varsha j
              from Mumbai, Maharashtra
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              Address:mumbai

              I have already paid for my last month bill on April 9, 2020 still last month bill is been added in my current month bill with the late payment charges.
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                D
                Diksharachit
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                I am not able to send messages. I can receive messages but no avail. Cannot send messages help. I have tried updating the message center number also but still i am not able to send any message. Please help. I changed my mobile phone also thinking it would help solve the sms issue but it hasn’t. Vodafone customer care doesn’t attend any calls when i call them. Please help.
                Vodafone India customer support has been notified about the posted complaint.
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                  A
                  Ajey Adithya
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                  I tried to recharge many times. But i always receive llike 217:Sorry this recharge is not successful. Iam in very urgent situation to recharge. Please help me.
                  +1 photos
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                    V
                    vijaysahu
                    from Nagpur, Maharashtra
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                    vodafone: get negative balance on prepaid account

                    Address:Tower 2 , Magarpatta City, Magarpatta

                    I am using vodafone mobile service and i have prepaid account. I don't understand even after having full talk-time and internet recharge why i got negative balance.

                    I mailed to vodafaone but once asked for this details since then i asked them to respond many times but they are not responding to my issues.

                    I got 70rs approx negative balance and same happen a long time back but i thought let it be but not this....
                    +1 photos
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                    P
                    Preeti Kundliwal
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                    I have already paid my bill on 15.4.20 but still it is not credited to my account.instead of that it is added to my current bill along with penalty.kindly resolve my problem at urgent basis.
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                      A
                      Abhihaitu
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                      Address:Lucknow

                      My main balance is-612 deduction for mms calling.this words of VF customer care executive and so many times call for customer care executive then the receive the call .he said i send you call details but currently i have no details why deducted this amount no help for customer care.very very bad service 2020 please switch the network for airtel
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                        M
                        mohitjalan
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:kanpur

                        My mother by mistake activated this plan on vodafone app. Earlier she was using 399/- per month plan. Now customer care is not ready to roll back to earlier plan and saying that if i change, i have to pay rs. 3000 as exit fee.

                        I have written many emails to customer care that we are not using any benefits offered in this plan such as netflix etc and dont need this plan but they are not listening. Every time they are replying that i have to pay 3000/- exit fee if i leave redx plan.

                        When customer is saying that clicking on your app was a mistake and dont want this service, why vodafone is trying to fleece exit charges.

                        Is n't it a kind of cyber fraud and extortion??
                        Aug 15, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 06, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        As per our recent communication, please be informed that your concern has been discussed and addressed.

                        Regards,
                        Snehal
                        No it is not. noone from vodafone reached out about this complaint and even no response received on my multiple emails and reminders. vodafone is duping its customers with this RedX plan which is nothing less than a cyber fraud in my view.
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                          S
                          subashbks
                          from Kochi, Kerala
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                          unauthorized vas activation of ts_how2vidw service

                          Vodafone idea is making money by activating vas service without customer's approval

                          I use my vodafone sim only for data usage and i havent made any call/sms from my sim for the past few months.. I keep the sim in my modem..

                          Last time i remember i had 950+ inr balance in my account. But few days ago when i checked my balance through myvodafone app, i was shocked to see it was reduced to 867 inr, and found that...
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                          N
                          Naren g
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                          My balance deducted since December. Every time I have to call customer care for refund. Firstly they told me every time that I'm downloading something. But when using another sim (sim2) for call or net, then how could my balance deduct from different sim (sim1). After such argument they refund my balance every time.
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                            S
                            Sadolya
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                            I am using vodafone postpaid sim card.
                            My Mobile number is [protected].
                            My bill due date is 15th every month. But i want to change my due date to 30th every month( From current bill, which is to be paid on 30th of this month).
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                              A
                              AmolShindej
                              from Mumbai, Maharashtra
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                              Respected sir/ madam

                              This is my vodafone cellular number
                              [protected]
                              This latitude and longitude

                              17.19986 and 74.37229

                              This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

                              Why there is delay from vodafone

                              Registered network coverage complaint immediately of indoor and outdoor

                              Send the network team immediately at my location registered the complaint first
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                Saraswathi Kulkarni
                                from Mumbai, Maharashtra
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                                Address:No 56 Amruthavarshini, 7th main 6th cross, bikasipura

                                My Vodafone no [protected] N saraswathi. On 4/5/20 rs 21 collected towards Vodafone game portal which I have not opted. This has become nuisance and is happening regularly. Unnecessarily they are charging even though it is not opted for. Kindly deactivate as early as possible and arrange to refund the amount collected
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                                  S
                                  SachinLadi
                                  from Mumbai, Maharashtra
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                                  Respected Higher Authorities of VODAFONE Department

                                  This is my VODAFONE Prepaid Number
                                  [protected]

                                  Lattitude and Longitude
                                  19.71122 and 75.99468

                                  This is my Address
                                  Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                                  INDOOR AND OUTDOOR NETWORK COVERAGE PROBLEM DUE TO NO SITE AVAILABLE AT OUT VILLAGE

                                  REGISTERED NETWORK COVERAGE PROBLEM IMMEDIATELY ANS SEND NETWORK TEAM AT OUR LOCATION IMMEDIATELY

                                  Allternate Number
                                  [protected]
                                  +1 photos
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. As per our records, there was complaint raised for network issue on 19 May 2020 under service request number MUM-V[protected] and our network team has mentioned issue resolved. Please feel free to get back to us if the issue still persists. Request to visit our App or our Website to manage your account for immediate service needs. Stay Home, Stay Safe.

                                  Regards,
                                  Snehal
                                  Jul 19, 2020
                                  Updated by SachinLadi
                                  Snehal issuue is not resolved let it be Snehal let it be i[censored]r. Ignoring me thanks...I will report this matter to Ravinder takkar sir and chairman of trai Dr R Sharma
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                                    A
                                    Aditya_1212
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:Vodafone India

                                    Incorrect bill being charged in the pretext o[censored]sage charges of about rs.1416, i also complained to vodafone customer care about the problem, but they mention that some messages international are going from my mobile which i am supposed to pay the bill for. I have not been sending any international messages and still being charged for them,. I am a vodafone postpaid customer for almost 6 years now. This is very disheartening in such unprecedented times, i have no higher authority to complain to about such a negligent behaviour.
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 01, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    As per our records, we have raised request 4-[protected] for waiver and our team have checked and mentioned that ISD charges are correct.Hence, we express our inability to refund the amount.

                                    Regards,
                                    Snehal
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