Vodafone India — bad network and net connection/false promises done

Address:	Thane, Maharashtra, 401107
Website:	Vodafone India Ltd

This is regarding my phone connection taken from vodafone, i am using this network and same number from last 15 years, their network connection and data connectivity have gone from bad to worse in recent times, the ad which they given that they are added new cell site towers every hour is totally false claim, from more than a year, we are facing problem of connectivity both data and connectivity at mira road, near beverly park – kanakia road where i stay, there are continuous call drop no network and data connectivity in that area, had even complaint to vodafone about the same, a service request was made[protected], for which they gave answer that there was maintenance work going on, which was never solved, and it was closed, the people sitting at call centre are totally layman and dont have any solution for such technical problems, neither vodafone is interested in solving it, they say we re giving best 4g serivce, forget about 4g, their serivce is even bad than 2g, as there is no data coverage even in town area’s like mumbai and andheri… due to which we are forced to use wi-fi facility at ur homes, costing us more, this also cost us mental agony and stress, request you to please help on getting this problem resolved and teaching vodafone how to given customer satisfaction, i have also complained in jaago grahak site with complaint no 9974279, for which they called me with vodafone service request no.[protected], for which they visited the site, they promised they will do this and that but closed the request without solving it, and asked me to use 3g instead of 4g, when they have not updated 4g why the give false add of their connection is 4g, and they are adding cell site alll over, request you to please help