Vodafone India — balance deducted and not resolved complaint

dev112233

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My Vodafone balance deduction. My 21rs is deducted on 29.06.18.
Wrong detail given by Customer care.
Not sovled issue even after given time (24hrs). Complain no. [protected] filed on 29.06.18:21:22
First Follow up on 30.06.18.22.35 and they ask for 2 hours.
Next follow up 01.07.18:10:50
Problem not solved yet. Wrong detail given from Customer care. This complain is registere again. [protected].
Balance is not credited till 03.07.18.

Is that legal? Vodafone is deducted my balance. Im not able to call. Balance still not credited even after complain. Is that any legal action which can be taken against them?

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Vodafone India customer support has been notified about the posted complaint.

Jul 04, 2018

Updated by dev112233 Today is 04.07.18 and balance is still not credited. What kind of system it is?
Its 6th day after filling complain against the deduction but issue is not solved.

Jul 06, 2018

Updated by dev112233 Today is 06.07.18 but balance is still not credited. My number is also block now Im not able to call to customer care. I used some other number to get touch with customer care but again rudely answer not proper detials. They are saying they are not able to reverse as they are not getting any option for it. Who will help me in this situation.