[Resolved]  Vodafone India — balance deduction without information

Address:Hyderabad, Andhra Pradesh

dear sir i am toufeeq i have vidafone number prepaid [protected] on today i did not activate any free seconds pack of rs 5 but my balance was deducted i called on 198 tollfree number so many times he said it will be refundable with in a hour but still i did nort recieve again without information on today 5 rs internet pack also activated again last week also 5 rs deducted same reason i called on 198 same story they said it will be refund but still i did not recieve any amoiunt and now my number also not connecting to 198 and 111 also so plz check and do the needful asap even i1 of executive said plz hold the line speak with supervisor i hold on line but 15 mins i am waiting for superior there was no body lifting call for your information i have internet pack already then how can i activate my self 5rs internet pack for one day so plz check and credit of rs 15 to my account
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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