Vodafone India — benefits of a recharge pack

Address:

Mumbai City, Maharashtra, 400095

Happy to help!!! But you are equipped to help your customers then what am i going to do with a smile on your face. It has been a week now that i recharged with 349, even got a message that its successful and will get 1gb daily and unlimited calls. All i got was the unlimited calls and 50 mb data for the whole month. This was tuesday 12th of september, i called the customer care and it was promised to be resolved by thursday. But it wasn't and when i called they were happy to help but cudnt do anything and asked me to wait till friday. Still happy to help they again asked me to wait till friday evening. When i didn't get any help, i gave up on the abilities of the happy service givers of vodafone and recharged with 349 again and vodafone was happy to help with the same plan again, unlimited calls with 50 mb data. To be fair to vodafone, there were the ones who tried 3 happy service givers called me and said this will be resolved in the next 24 hours, even the happy faces at the vodafone store which i went twice to said it will be resolved in 24 hours. Guess what it has been a week, i am without internet in my phone. So vodafone i don't care about your happy faces if they are not equipped to help me. Not to forget the two emails that i hv sent which promised a revert in 24 hours but none was received. Now you have till this day to give me the benefits that i deserve and which i have paid for twice. Else there will be an open letter to vodafone with the screenshots of the messages, the offers on vodafone app, and the service request numbers. A complaint to the telecom authority and cancellation of several of my vodafone numbers along with a letter to my company willis towers watson that you have a corporate tie up with. I am going to now wait for 24 hours for you to help me, i don't care now if you are or aren't happy to help me.