Vodafone India — billing

Address:

400072

To
The consumer court
Sub: mobile no. [protected] - vodafone
Dear sir,
I had travelled abroad to us in the month of end may 2018, where i took a international roaming pack for rs.3500/- for 10 days.in the month of june 2018, i got a bill of rs.5949.00 which was paid by me.
Later in the month of july 2018, i got a bill of rs.20149.00, i was informed by vodafone that the bills were not generated for the month of may 2018, and i had not asked for deactivation of the roaming, such a huge bill was sent.
Where i would like to make it clear that when i had asked pack for only 10 days, why the roaming was kept active even after the pack got over. I was informed by vodafone that i should inform by mail to deactivate the roaming. After lot of mails/communication vodafone reversed rs.6801.96 towards international roaming charges including gst on your number as a onetime goodwill gesture. Finally by paying rs. Rs.13347.41/- the bill was settled.
Now again in the month of august 2018, again rs.6489/- bill is sent to me international towards roaming charges for the month of june 2018.
When everything was settled, again after 2 months they are sending me bills for the month of june 2018, now i think they are trying to recover the credit what they have given to me.
Request you to take up the matter and vodafone should not fool the customer.
Regards
Shobha