Vodafone India — cell : +91 [protected] / dinesh. a. dsouza

Address:

Thane, Maharashtra, 401202

Hi team,

I will be filing a fraudulent case against your company.

My mom who's not educated had personally visited shop no. 03 and 04, cts no. 45, vinod niwas, near syndicate bank, station road, vasai west, thane district, vasai, maharashtra 401202, india to change the prepaid card ownership from my name to her name (I. E. Philomena d'souza) instead of doing this your staff moved her to billing without her notice plus you took rs. 300 informing that it's an advance deposit. Now when she got to know about the fraud instead of helping her your staff is telling her that they will deduct the billing amount from advance (Rs. 180 balance of her recharge and rs. 300 which was taken as deposit).

This is how you fool your customers who are uneducated and elderly?

Thanks
Dinesh dsouza