[Resolved] Vodafone India — change of plan without any information

 
2 Reviews
Delhi, Delhi, India
 ptnj09 on Mar 4, 2019
Vodafone recently changed my plan without giving me any prior information.

They changed my postpaid plan from rs 99 to 249.

When i try to launch a complaint, they denied stating they have recently changed basic plan and they will change it for everyone.

I asked for details and they denied giving me those, vodafone support (Deepa) denied to open a request for this stating they dont have any option.

My prebious plan was 99 special plan.

They changed it to super 249
Complaint marked as Resolved Apr 12, 2019

Complaint Status


[Mar 04, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified Support
Vodafone India Customer Care's response, Mar 12, 2019
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,

After sending PORT sms to 1900, I did not receive UPC yet. Kindly requesting you to send UPC to port my mobile number [protected].

Regards,
Jaya pandi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    19%
    Complaints
    20292
    Pending
    373
    Resolved
    3737
    phone
    +91 22 7171 5000 (HQ)
    location
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone India - change of plan without any information