[Resolved] Vodafone India — change of plan without any information
Delhi, Delhi, India
Ptptnj09 on Mar 4, 2019
Vodafone recently changed my plan without giving me any prior information.
They changed my postpaid plan from rs 99 to 249.
When i try to launch a complaint, they denied stating they have recently changed basic plan and they will change it for everyone.
I asked for details and they denied giving me those, vodafone support (Deepa) denied to open a request for this stating they dont have any option.
My prebious plan was 99 special plan.
They changed it to super 249
Complaint marked as Resolved Apr 12, 2019
[Mar 04, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified SupportVodafone India Customer Care's response, Mar 12, 2019
We have made a note of your concern. We'll contact you soon.
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