[Resolved]  Vodafone India — change of plan without any information

Address:New Delhi, Delhi

Vodafone recently changed my plan without giving me any prior information.

They changed my postpaid plan from rs 99 to 249.

When i try to launch a complaint, they denied stating they have recently changed basic plan and they will change it for everyone.

I asked for details and they denied giving me those, vodafone support (Deepa) denied to open a request for this stating they dont have any option.

My prebious plan was 99 special plan.

They changed it to super 249
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Apr 12, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

Hi,

After sending PORT sms to 1900, I did not receive UPC yet. Kindly requesting you to send UPC to port my mobile number [protected].

Regards,
Jaya pandi

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