Vodafone India — change postpaid to prepaid

Address:721642
Website:www.vodafone.com

I am chaitali das metya, i have a postpaid vodafone connection. I want to convert it into prepaid connection but vodafone store refuse to do this. They are giving excuse. They are sending excessive bill to me which i cannot afford. I requsted them they are ignoring. Now i decide not to payment the due bill because already i told them many times. My mobile no is [protected].
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I am trying to recharge my Vodafone number [protected] through icici bank credit card but i am unable to do so..
from Vodafone app i tried even with other app as well..
i have spoken with my icici bank credit card department as no problem from bank site..
kindly please look into this matter

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