Vodafone India — charged rs. 2234.54 for a toll free isd number

My corporate vodafone mobile number is [protected] and i have been charged rs. 2234.54 for a toll free isd number. Although, i have not enabled isd as well and also there was no threshold set for my number.
I attended the call on thu 5/2/2019 and it was a toll free number and once the call ended. They stopped all services on the number without any prior information.
They also asked me to pay before 21st else they will charge rs. 100 extra on the bill per day.

I have bought the sim from exl center 5, noida sector -58.

Exempt me from this payment else I will have to file a complaint with consumer court as you are charging for toll free number.

Take immediate action as this is critical.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
May 20, 2019
Updated by Anshu131993
how long it will take to get resolve.
May 20, 2019
Updated by Anshu131993
esclate it
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information