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Vodafone India — charges deducted without any reason

Hi,
I am having prepaid mobile no [protected]. Since two days vodafone deducting 20+ rs from my recharge amount. Yesterday i called their customer care number they i played game but i haven't played any game. They refunded my amount but not complete amount and because of their i had to call their customer care number they deducted 50 paisa. Now today same thing happened 20+ amount got deducted now for refund again i have to call them again they will not return complete amount also charge their charges to calling them. Please take action i will also be filing case in consumer court.

Complaint Status


[Mar 25, 2018] Vodafone India customer support has been notified about the posted complaint.
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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    25487
    Pending
    0
    Resolved
    9091
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
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