Vodafone India — cheated by vodafone in international roaming

Address:	New Delhi, Delhi, 411067
Website:	vodafone.com

Dear sir/ madam

I mr. Amit kale is customer of vodafone from last year.

I would like to inform you some important. Facts

1. I had applied for international roaming for uae through. Myvodafone app for daily roaming charges 500 inr which is installed in my phone.
2. You had done verification of the same from +91-[protected]

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3. On 9th july 2017 got message of bill amount 16700 after which i disconnect the connection & started communicating with customer care. First i called up on [protected] & executive told me to write mail to customer care

4. Atleast 10 mails wrote to customer care. There is no positive reply when i am trying to communicate.

5. After coming back from uae went to customer care center with huge bill of rs. 49, 895.92/- at wakadewadi pune where the executive named mr. Amey sent my complaint details (Complaint no.[protected] of which reply was supposed to rectified after verification & inquiry from your side.

6. Today at 12:42 pm i directly got message as given below (Without any inquiry/verification) :-

Hello! Your request dated 17-jul-2017 has been addressed. No corrections/modifications are required.