[Resolved]  Vodafone India — cheating customers with fraud plans and no services.

Hi,

This is in regard to my number 99*8682 and been using this number for almost 4-5 years now, i have been complaining multiple times in past couple of months regarding the network issue. While 4g suddenly shows only a single tower, 3g shows full tower yet no speed at all and while at 3g, the network keeps switching between 3g and 2g. Adding to this i never get volte services as well.

I went to your outlet in jp nagar near saraki signal and to be frank such pathetic service, the associates are keen on teaching me how long they have been witg vodafone and that they can’t or won’t do anything. Such arrogance!!

I keep paying your bills without getting all the services included in my plan, so this email is to notify you that i will not make a payment till i get the services right. As soon as you block my number for non-payment, i will definitely file a complaint against vodafone for cheating the customer and fraud billing as you are charging me and not giving the promised services.

Plus i need a correction in the bill amount as the services have not been provided as promised.

Trust me, for the way the your outlet associate speaks i should have broken the sim right in front of him.