[Resolved]  Vodafone India — content download charges

Address:New Delhi, Delhi
Website:crbt_s15

I have been charged rs. 15/- as content download charges inspite of having a hefty balance of data. This has been charged on 24-10-18 on my mobile number [protected].in the description it is mentioned crbt_s15. Please verify and convey whether this charge is legitimate or not.
Your cooperation shall be highly regarded.
Regards
Susanta kumar raha
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2018
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Vodafone India Customer Care's response
Hi Susanta!
Please don't worry! We will have this checked and will contact you shortly with an update.

Regards,
Vodafone India
Complaint comments 

Comments

My vodafone number amount 2875 dubel paymenty amazon pay wallet recharg mobile number [protected] my one payment refund vodafone compni

Hi,

I am using Vodafone sim, Karnataka region. Phone number - [protected].

I am unable to send any messages.

I have also set the Message Center Number to +91 [protected], which is for Karnataka region.

Can you please do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information