[Resolved] Vodafone India — credit default listing : vodafone mobile no: [protected] relationship no: 72903531 | |||
This is bring my concern to your notice that i had very bad experience with the way your, vodafone customer service and not even understand the problem. Just blaming the customer and sending demand notice which highly condemned.. I would request you appointment a appropriate team to investigate the issue to avoid these scenario. I have upraised this issue with ceo of vodafone and the law team but no proper response. I was requested to pay my outstanding on 2nd nov 2018, so that my account will be closed. So i have made the full payment. Requested to close since i have a long term onsite travel plan, post my travel to london i get know that my mobile is still active and once again i have sent a email for de-activation of the account, i am not responsible for this issue moreover i was not in india and not used the service after 3rd nov 2018. I have responded legal team and spoke to them and informed my problem there is no proper response. This team keep on sending me emails and it high time to notify you for taking required action Not sure why they are keep sending mail with credit default listing. I can just through 507 rupees and get out of this situation and but i don't want to be bad example. Was this information helpful? | |||
Mar 22, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. We request you to share with us your email id for better assistance. Regards, Vodafone India | |||
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