Vodafone India — Deactivation | |||||
I went into a vodafone store last week to deactivate my phone number. I did not receive any paperwork confirming deactivation, they just told me my phone will stop working on monday or tuesday. I called the same day to verify that my line will be cut off because i do not want t pay for another month and the operator said that it will be deactivated next week. I called into vodafone today to confirm that my line will be deactivated and they said they saw no request for deactivation, so i have told them i want it deactivated. I asked for a confirmation for deactivation and the operator told me i will get one through sms. Instead i received an sms saying that i'm signed up for a special offer. Can someone please tell me how i can deactivate my number? I will be moving out of the country and need to deactivate this line. Also, i did not authorize for click nation to be active on my phone and have had to deactivate that as well. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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