[Resolved]  Vodafone India — deactivation of caller tune

Address:32/E, Haripark flat,, Nr.pavan party plot,naranpura, Ahmedabad, Gujarat, 380013

I am prepaid individual customer my number [protected]
I have mailed sms more than 10 times for deactivation of caller tune.
Every time answers were 24 hrs time it will be stopped. Sms of 30 minutes time it will be deactivated.
But no results and every month i am charged.
Today also i got below sms from vodafone.

Hello. You are currently active on callertunes. Your 28days subscription of rs 30 will be deducted on the[protected].in order to continue to enjoy the service, please ensure that you have sufficient balance on your number. To deactivate, sms stop to or call 155223 (Toll free). Offer! Now enjoy free profile tunes on callertunes app, click k8s47. App. Goo. Gl/app. Call 57373 (Tollfree) to set your favourite callertune or dial 1234 (Tollfree).

I sms stop. Answer was deactivation is not allowed for corporate subscribers.

Hello sir i am nitin khokhani an individual customer profile on vodafone since june 2017. And i have never get caller time.
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Nov 16, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Vodafone India Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we would like to inform you that as our per records, the waiver has been passed. 

Regards,
Hitesh
Complaint comments 

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I have postpaid connection number with Andhra Pradesh circle . But now I got transfer from Andhra Pradesh.to Tamilnadu need activate the same number from Tamilnadu
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