Vodafone India — deny to port my number in another network

Address:Firozabad, Uttar Pradesh, 283204

Dear sir,
I am not able to recharge my number every month irrelevantly. My account have a enough balance but according to company rules you have to recharge your number without any need. I'm not satisfied with this mandatory rules...
Hence, i thought to move to jio... Then i have started to send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing and if i asking about the probably to custmer care executive they also not interested to solve my problem.

1. I did not recharged my mobile, as for as company rules so outgoing sms barred...

2. I suppose to change message centre no.- did the same but no result...

3. I have to change the handset - tried but no result...

Moreover the custmoer care representatives not solve my problem for 3 days, n they are are not giving a chance to spk...
Plz help me...
- ankit rathore
Vodafone mobile no. [[protected]]
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