[Resolved]  Vodafone India — disconnection of my vodafone postpaid number

Address:

Dilkap Chamber, Andheri West., Mumbai City, Maharashtra, 400053

I use to pay my vodafone postpaid mobile bill -[protected] after every two months. Now this is going hactic to me as using vodafone connection. As i pay through mob. Internet only but this time vodafone has disconnected my no. Inspite of having more then 3000 credit in my vodafone postpaid service. Thave disconnected my number

And

When i called vodafone customer care to reactivate my number and that too i was calling from another number of my colleague. I was connected 5 times to the costumer care but they dint connect me to vodafone postpaid department. As they don’t have this feature.
If we want to call a postpaid costumer care department regarding the reactivation of postpaid number we have to call from another number. Correct? And if that another number is of vodafone prepaid, users don’t have any option to make a call to postpaid department. For this we have to call them from another company and if we don’t have another number of different company apart from vodafone, we are not able to connect with vodafone postpaid department. As thru vodafone prepaid customer care voice over always connect to vodafone prepaid department only. Vodafone should get this feature in their voice over for the postpaid customers, that if they want to call regarding their postpaid connection they can call through another vodafone prepaid also which they don’t have nd it will stop connecting to vodafone prepaid only. They should allow postpaid users also to connect to postpaid department by calling through prepaid number of vodafone.