Vodafone India — double recharge of same amount after one failed transaction
I have recharged my vodafone mobile no [protected] of rs.199 on 30.01.2019 but it was not successful so again i have recharged with same amount and it was successful then. But very next day i received the message that my mobile rechrge is successful of rs. 199. And my account also debited twice. Now the problem is my validity priod is showing only for 28 day. So what about another recharge? Where my validity period and data pack will be getting carry forward or it will laps after 28 days? Is there any way to reverse back the amount in my account?
Please clarify and do the needful at earlist. My both reference id as below:
Ref no. Onr[protected] on 30.01.2019
Ref no. Onr[protected] on 31.01.2019
[Jan 31, 2019] Vodafone India customer support has been notified about the posted complaint.
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