[Resolved]  Vodafone India — excessive bill charged

Address:Pune, Maharashtra, 411007

I was charged rs.602 excess amount on my vodafone postpaid number, where they have mentioned that i have called to a special number 51717. They have mentioned that i spoke for 43mins. When i complained to there executive they don't have any idea about this number. Suprisingly none of the executives has any idea. Also there are no such vas services activated on my mobile number. This number is also not mentioned in my outgoing call list of my bill.
It is really unfortunate and unethical practice by vodafone which i have experienced for the first time in my life.
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Dec 13, 2018
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Vodafone India Customer Care's response
Hi! Please don't worry! We will have this checked and will call you shortly with an update. Regards, Vodafone India
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