[Resolved]  Vodafone India — Excessive monthly charges

Address:Mumbai City, Maharashtra, 400013
Website:www.vodafone.in

Since october i have been using reliance jio sim to make calls, send messages and data usage because it's absolutely free of cost. I also have a vodafone post paid connection. Even last month i received a mammoth bill from vodafone though i hardly used it, i made the payment timely and without any complaints. This month they have again sent me a bill of around 750 while my plan is worth around 274. I have hardly made 4-5 calls this entire month. I think they are doing it in purpose since i informed them last month that i would be opting out from vodafone and switch to reliance jio. I am being very very honest that i have rarely used my vodafone sim the past billing month. I am not at all happy with the services and the customer support provided by vodafone. I have no interest in paying their bill since they have been overcharging since quiet sometime. Kindly look into it and provide assistance.
Thanks & regards,
Samikshan majumdar
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Jan 27, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2016
Vodafone India Customer Care's response
Hi Samikshan Majumdar,

Really sorry to hear about such an experience. We will call you and take a detailed feedback on your concern.

Regards,
Vodafone India
Complaint comments 

Comments

Sir i want my incoming and outgoing call detail of my number [protected] from last one month.
Its very cheating to activate without subscribing super model pack

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