[Resolved]  Vodafone India — fake calls initiated and non request made but charged value added service - my mob no: [protected]

Address:	Chennai, Tamil Nadu, 600056
Website:	[email protected]

I am surprised to see vodafone bill for this month. For the last one year my payment was lessthan 500 now it is increased to 770

I checked with the phone no in thebill, the international call [protected], [protected], [protected] and outgoing no calls received from these no and it was

Attended and the opponent says this is vodafone no friendship. And says we are calling from delhi and they were speaking tamil, hindhi.

And vodafone is cheating with propmeted customers by calling from this no and charges raised 150 from incoming calls.

Why it si happening vodafone is purposely doing to get the charges from the customer making false calls.

And outgoing calls the same is charges 105.00 we thought some missed call has come we will attend the call when we tried out going and the people who have called us says to chat with us we are vodafone customers to make friendship calls.

Again i am cautioning to voda fone to stop doing like this. If it continues we will bring it leagally and will charge you high penalty.

Donot do like this way of getting money from the customers.

Any way i am going to complain to higher autorities of vodafone uk and iindian government.

And i want to waive of these extra charges from my bill.

This is not tollerable and acceptance by customer.

2nd complaint for this current bill - november 2018

Last time vodafone has charged 1250.00 for fake calls., and no action is being taken from your end for ths fake calls, and still those calls contineously coming to my no., inspite i repeatedly blocked that no.

If vodafone is not going to take up action on this international no, as a customer i donot want continue your service. And will transfer to airtel.

The person who is responding to my mails is not take up action and i donot want get any reply from that person and whose name is mr. Muneer

Vodafone is looting in different way to put on the customer.

And again vodafone is had charged for value added service rs.396.00 is charged extra and i did not put any request for value added service.

How did it come in the bill., finally if vodafone is charging such extra charges on my fixed plan i do not want continue with vodafone service.

Please cancel my servicce with effective from this month.

And i will forward to vodafone uk. And trai.