Vodafone India — Fake fraud commitment

Address:

Pune, Maharashtra, 411057

To
Chief operating officer
Vodafone mh pune circle

Dear sir,

It’s with unpleasant experience, i am compelled to write to you about this episode.
As previous i already raise do many complained against vodafone fake commitment and not able to do there service on time. This is a clear case of cheating the consumer. I'm pursuing a legal option to take this up in the consumer court to fight this as this is completely false commitment being levied to my corporate company.
I decided to port my both no to vodafone. I contacted vodafone customer care on my office and talked to mr. Subod. He offered a plan of rs. 499 red plan for both my vodafone no with unlimited calling and 21 gb data with 2gb high speed 4g data for lifetime billed per month.

I agreed, executive hence came to my home the same day. To my surprise, the executive informed that they r offering 15 gb data only for 3 months, and hence i called back the customer care and tried to confirm again the bill plan. Another surprise came my way, this time a lady with name neha told me that only 6 gb is offered in this plan.

Three personnel from the same company with three different sayings. I was shocked. After that i raise a consumer complaint
After 5 min. Another call came from vodafone and expressed apology and said that it was executive mistake. So i asked once again about the plan. This time, the same plan became of rs. 399. What the # these vodafone people do. I was furious but felt laughing on their reponses. Totally unprofessional, foolish customer care service.

Pathetic services

From
Kamal bhakuni
[protected]
[protected]