[Resolved]  Vodafone India — false charges for international roaming

Address:110017

I have purchased a pack of 500rs for an extra day fo my iroam. I got a sms that my pack has ended so i re-purchased an additional pack of 500rs but vodafone has falsely billed me for that extra day too since they dont see my 500rs recharge. I have added the screenshots.

Regards;
Danny
[protected]
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Feb 12, 2019
Complaint marked as Resolved 
Verified Support
Jan 12, 2019
Vodafone India Customer Care's response
Hi Danny!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Complaint comments 

Comments

I recently changed my vodafone number from postpoid to prepaid and I activated a plan of rs176. Iam not able send messages through my vodafone number. when I checked in my vodafone app it's showing "AL_SMS_BAR".I have never requested this service. Pls help me resolve my problem.

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