Vodafone India — false promise to customer | |||||
Hi, My name is vinayak s ingle mb number [protected] and [protected]. I have made the porting request from the 1st july 2017 and still its not done. As i and my wife had called the customer service agent they are giving nonsense comment and making false promises from the day one and forcing us to stay with the vodafone as we are lest interested in vodafone and as the agent are cheating us regarding the date of porting and regarding the other information's asked. Every day i used to contact vodafone and agent and they used to give all sort of patrick answers and said we don't have manager in vodafone, some said manager is available but we are not allowed to transfer the call, some said we don't have system to access your information some said company has not given us system. Really vodafone does't not have computer the access customer information. They don't have senior or manager to speak with customer? Also agent have insulated me and my wife on call by making the statement such we as an agent pays rs 2000 for vodafone bill and you as an customer pays only rs 500. The above statement made by the akhilesh agent from vodafone i din't understand why he was explaining his personal life to me what should i do if he pays rs2000 bill to vodafone I am not interested with your agent personal life as i had called customer service to solved my portability issue. Vodafone agent has given me lots of dates for porting 7th july 2017 10 july'17 14th july 2017 And finally he said till 17th 12.00 pm you will be port out. Should i post all this to social networking sites of making false promises to the customer and harassment and making comment on bill payment of personal use. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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