Vodafone India — false promises regarding plan benefits

Address:

Kolkata, West Bengal

I was using iroam free 5999 pack on my mobile no. From dec 2018. The benefits included under the pack was (Unlimited voice data sms). There was no capping of speed as well. I was therefore continuously using the above pack. At the time of activation of the above pack last month also i was informed about the above benefits through e mail. However, after consuming 15 gb of data the speed was reduced to upto 64 kbps. The said speed downgrade was not there earlier & the same was also not mentioned in the mail sent to me by vodafone at the time of pack activation.