[Resolved]  Vodafone India — fraudulent activation of value added services by vodafone for monetary gain

Address:Varanasi, Uttar Pradesh, 221010

Respected sir,

After jio launched their cheaper 4g plans, the likes of vodafone (Because they are not getting enough money) are now involved in daylight robbery by activating useless value added services and deducting money from the account like in my case, they have activated 2 strange services "hng_storefifty" and "snvr_mndmoniv" without my consent nor there is any information available about the two services. They have deducted near 100 or maybe more of my balance, please take strict action against these daylight robbers.

I talked to the service representative, that told me that your service was activated by clicking on an on-line advertisement, this is a downright fraud, with this logic anyone can activate any service on my phone without my consent without any actual verification of who activated the service.
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Jul 5, 2018
Complaint marked as Resolved 
Vodafone refunded the last deducted, there is no data to show how much was actually deducted, though.
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am saksham gupta from district fatehabad haryana . My phone number is [protected] vodafone postpaid. My already plan is active 124 ruppees monthly. Company activated plan of 249 without my permission.and now company dont refund the extra charge money .

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