[Resolved] Vodafone India — fraudulent charges

nisha.haria

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400051

Respected sir,
Vodafone has fraudulently activated higher amount plan on my vodafone aim since 29th oct 2018 without my consent.
Even after taking down request by customer care to verse the charges and activate the original plan, vodafone didn't change the plan and since then sending me huge bills even though i don't have any such usages.

My vodafone number: [protected]
My original plan was for rs. 99 per month rental.
Wrong plan activated is rs. 299 per month

I am seeking your help to stop this customer exploitation by vodafone.

Appreciate your quick help in this issue.

Thank you,
Nisha haria
[protected]

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Mar 14, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jan 30, 2019

Updated by nisha.haria From last 3 months Vodafone is sending me higher amount bills. Even after raising repeated request to customer care of Vodafone, nothing has changed...

Vodafone is still looting it's customers

Verified Support

Feb 08, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India