[Resolved]  Vodafone India — fraudulently activated vas on my inactive number

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

My vodafone number [protected] hasn't been in use for more than 2 years because the sim got damaged and was thrown away.in spite of the fact that there is no active sim on my number i have received a bill of 360 rupees because of a vas service activated fraudulently by someone at vodafone.

I wish to lodge a formal complaint to noida cyber cell because vodafone has fraudulently shown usage on a non-active sim unless these charges are reversed.
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Apr 5, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2020
Vodafone India Customer Care's response
Dear Customer,

You may write us on Email Id: [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
Complaint comments 

Comments

I had done recharge if 379rs on 4th feb 2020 for 3 months validity and 98rs recharge for data on 19th feb 2020. Today the recharge was done by mistake of 49rs. As i already have 3 months plan i want to cancel the last reacharge done

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