Vodafone India — Glamour pack activated without my knowledge

Address:

Malappuram, Kerala, 676503

This morning, I see a message from Vodafone that a glamour pack has been activated on my phone and that Rs 35 has been deducted for 1 week rental. I did not request for this service. Vodafone has done this to me quite a few times in the past few months, randomly activating some useless packs. I have repeatedly complained about this and even put it up on their Facebook page, in the hope of shaming them, but in vain. I want this money returned into my account ASAP. I am porting my number to another telcos. Enough is enough.