Vodafone India — got abused in vodafone store

Address:

411017

My father's sim card broked, so we went to vodafone store named kavita communication in nakhate nagar, thergaon. They said i=the concerned sim is registered on my name and requested me to visit the store. My father and brother explained them that it is on my fathers name but they did not considered it and the person sitting over there said to leave them. I then visited the store with my brother. I saw there was a girl sitting behind the counter and another person on other counter. On front side there was a men and women sitting with her daughter. They were sister and her husband of the person who was sitting behind the counter. It seem like the person sitting behind the counter was the owner of this store. While doing biometrics it failed. So lady behind the counter asked me to bring my father. Now the person behind the counter said to lady tell them this will now not happen. I argued with him stating why are you always saying no to everything. That's it he got angry and asked us to move out of the store. He threw my documents and money in front of me and came straight towards me and started abusing. I also got angry and started arguing with him. Now the other lady who was sister of this person and her husband they also jumped into this and started abusing me and brother. Meanwhlie my father came there and stopped this fight. But this person was not ready to give us sim card. He then asked his sister to call police. We then called the owner on the property who has rented the porperty to this person. Now he was quite and came to know that now there might be problem to him. We asked the owners son to talk with him. Now he immediately handed us with the new sim and did the biometrics of my father. It just took less then 2 min. This is how we are treated in vodafone store. Me and my family want to fight against this and treat this people a lesson. Please help.