[Resolved]  Vodafone India — hungama play pack

I want to stop hungama play pack in my mobile [protected] immediately. I didn't subscribe but money is deducted from my account. I don't want money to be deducted from my account without my permission. Option for how to remove hungama subscription is not shown to me in my message. If i recharge my mobile, they are taking away my money without my permission.
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Jan 23, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and addressed.

Please check below mentioned information to activate DND and deactivate flash messages
Full DND: START<>0 to 1909
Partial DND: START<> Category (1 to 7) to 1909
Banking/Insurance/Financial products/credit cards
2.Real Estate
3.Education
4.Health
5.Consumer goods and automobiles
6.Communication/Broadcasting/Entertainment/IT
7.Tourism and Leisure

To deactivate flash messages send SMS CAN FLASH to 199 (Postpaid) & CAN FLASH to 144 (Prepaid) or
you can also deactivate via phone: Go to Phone Menu > Vodafone Services > FLASH!> Activation>De-Activate.
TAT for deactivation is 30 mins

Regards,
Snehal
Complaint comments 

Comments

Very slow internet.and i want it to be fast and i have made complain several times but that was not resolved by the scostumer care and its been 2 months and the problem of inter net still is there i dont know what to do so i came to this portal i hope my problem get sorted.

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