Vodafone India — i have been facing issues with network and deductions of balance from my account

Address:

Secunderabad

Hi iam anand i have called vodafone customer service regards to my issues from past 2years n still iam facing the issues with internet and it's more like gprs service which we had back in 2000 as i can browse anything nor access the apps as the speed is so slow that at times i get errors am tired of speaking to them as they either disconnect the call or when asked for supervisor they keep me on hold for long time as the highest i stayed for 45mins on hold and then the call gets disconnected and on top of it, it deducted the balance which is a major concern they asked me to change network settings which i did the the vpn port settings was checked did all the possible troubleshooting and even changed the sim paid for that too and still no go so please some one help me on this and do the needful